I don't generally like using sat nav however it's very useful when you don't know where you're going.
I've used it twice this week to get to locations where I knew the first part of the journey very well, but would have no clue where I was going once I got to within 5 miles of my destination. This required turning the sat nav on at the start of the journey.
On both journeys I was bemused at the ETA provided by the sat nav as it was much longer than I was expecting. However I soon realised the sat nav had a different route in mind, and once I'd over ridden its instructions a couple of times it suddenly revised the ETA by 30 mins and was then what I was expecting it to be.
Sat nav's are great in helping warn of congestion ahead, provide guidance on new routes or alternate routes (like when the road ahead was closed due to an accident and no diversion was signposted).
Sat nav's can be unhelpful when we hand 100% responsibility over to them and don't apply common sense (like those ignoring road signs for a one way street or a harbour end seem to have done) or ignore our own understanding of the land and cityscape in question.
Applying a procurement process whether that's category management, strategic sourcing or supplier relationship management requires the application of common sense too. Every category and supplier will have unique characteristics that will require the adaptation of the process to ensure that value is delivered and expectations met.
How does your organisation ensure that category or supplier expertise is applied
to the application of your procurement processes? Let us know in the comments.
by Alison Smith