Implementing SRM in the public sector

Business Situation What was the problem?	Solution Implemented How did FP resolve it?	Benefits Delivered What was delivered?
No consistent approach to managing suppliers collaboratively across departments, or driving value. No single point of ownership of data management or clarity of any data strategy. PSO’s do not capture price benefits negotiated with suppliers. No supplier strategies existed.	Joint development team created new SRM process and piloted on 4 suppliers in fleet category. Procurement model mapped and communicated to stakeholders. Pilot supplier executives engaged in SRM process. SRM process applied and improvements identified. Performance information provided.	Standardised SRM approach embedded in team. Supplier strategies created. 53 validated ideas (worth £19m) identified in 16 weeks. All opportunities agreed and signed-off by suppliers. Management and performance information provided by suppliers on regular basis.