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Client had no consistent method for managing supplier relationships.
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Suppliers performance was variable across multiple sites.
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Limited understanding and influence over supplier strategy.
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Inconsistent communications and unclear responsibilities internally.
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No measurement of incremental value obtained from relationships.
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Business leadership for the SRM initiative confirmed.
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Individual Wave 1 projects scoped and teams formed.
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Facts and data baselining undertaken in line with Smart SRM.
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Relationship strategies created and approved.
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Relationship strategies and suppliers engaged.
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400 plus opportunities identified:
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Strategic alignment
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Operational performance
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Working relationships
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Power & dependency balance
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Innovation delivery
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Total cost of ownership
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30% opportunities implemented within 3 months.
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