Implementing SRM through process development & global education programme

Business Situation

Solution Implemented

Benefits Delivered

• Client had no common way of managing and developing suppliers.
• Need to deliver additional value from the major suppliers.
• Global education programme planned for the procurement team.
• Soft skills development needed, as well as core functional skills.
• Procurement team looking to improve stakeholder engagement.

• Highly interactive and participative education workshops developed.
• Workshops integrated stakeholder engagement with SRM tools.
• Workshops run globally, in both English and Portuguese.
• FP worked in partnership with a specialist soft skills company.
• SRM toolkit refreshed and communicated to the global team.

• SRM programme launched successfully.
• Stakeholder engagement skills for procurement team improved.
• 185 procurement people trained in Europe, Americas & Asia.
• 8.5/10 average evaluations from all 7 global workshops.
• SRM toolkit and process manual implemented across the client.

Design of the Training Programme

• Soft skills development.
• SRM tools and techniques.

• No powerpoint slides to be used.
• Role plays using actors.

• Role play briefs for the actors.
• Handouts and posters.

• Test approaches used.
• Validate materials.

• Amend agendas and content.
• Finalise and print materials.