Background
This premium beverage company wanted to refresh and renew its core procurement processes, as well as enthusing and empowering the worldwide leadership and management team to adopt them in the right way.
Future Purchasing was commissioned to create a process structure, redesign the processes, work closely with a design team to develop the content and develop an interactive portal solution.
Challenge
- Realign procurement category management to business brand management.
- Encourage procurement leaders worldwide to adopt a refreshed process and coach their teams to use it.
- Engender enthusiasm, passion and commitment to worldwide adoption.
FP Approach
- Create design concepts for a new category management structure, aiming for a high emotional impact
- Establish a joint development team to create the process materials, define the new ways of working and test the robustness and flexibility of the processes
- Blend existing client process content with Future Purchasing’s Smart Sourcing and Smart SRM toolkits
- Develop the design and functionality for a new intranet based solution
- Populate the intranet with all the new materials
- Support the launch of the new processes worldwide
Benefits Delivered
- Creation of a Procurement community that shares information
- New capabilities developed
- Redefined 'Way of Effective Procurement'
- A new prism for brand orientation
- New user friendly and attractive web enabled process introduced
- Dramatic refresh of design, content, look and feel of process