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Knowledge Hub

We are highly committed to practitioner relevant research, the creation and publication of ‘best practice’ and emerging ‘next practice’ in procurement. UK CIPS acknowledged this with the 2006 Swinbank Award for Procurement Innovation. We continue to publish and support practitioner communities worldwide.

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Icons guide you through four different types of content in the Knowledge Hub:

Major Reports
& Surveys

Practitioner Focused
Articles

CPO Communiqués
on Leadership

Insight Guides
on Best Practice

Please click on to any of the subjects below to access the 100+ articles and guides in our free Knowledge Hub.

Procurement Transformation:

explore why leaders and laggards differ by over 2:1 on every metric

Procurement Transformation:

examines opportunities for transformational cost reduction and supplier value maximisation in procurement.

	Transform Your Supply Chain – Releasing Value in Business Transform Your Supply Chain – Releasing Value in Business, Jon Hughes, Mark Ralf & Bill Michels. Published by International Thomson Business Press. This book provides comprehensive coverage of the rapidly emerging field of strategic procurement and strategic supplier management, as practiced by leading organisations worldwide.
	Connecting Purchasing & Supplier Strategies to Shareholder Value This executive briefing examines four themes: Identifying the pioneers: maximising sustainable shareholder value with suppliers. Maintaining momentum: catch up, performance improvement and best-in-class purchasing. Capturing & creating value: it’s time to take Supplier Relationship Management seriously. Securing the changes: development of future leaders, capabilities and competencies	PDF Available
	Aligning Procurement to the Government’s Policy Goals Future Purchasing and Henley Business School, University of Reading, outline their blueprint for public procurement reform. 2012.	PDF Available
	Why Public Procurement is Central to the UK's Economic Performance Argues for a radical refocusing of political policy and executive leadership on to a strategy for deficit reduction, service delivery and economic growth through transforming public procurement.	PDF Available
	Exploiting the Strategic Power of Supply Management Future Purchasing, in conjunction with CIPS, sponsored this research with Henley Business School, University of Reading. It is the first study of its kind to assess the degree of impact that procurement and supply management has on the bottom line of the business.	PDF Available
	Reframing Procurement's Strategies, Priorities and Deliverables, Part 1: Benchmarking Performance against Ten Value Levers An article that positions maximisation of value, minimisation of cost and balancing of risk as guiding propositions for procurement. It covers three main types of sourcing and supplier value management (SVM) initiatives as well as a tool for benchmarking procurement transformation. DILF Orientering [April 2011]	PDF Available
	Reframing Procurement, Part 2: Accelerating Cost Down Initiatives - Unlocking the Missing 20% The second article in the series focuses on how organisations are accelerating cost down initiatives to unlock the missing 20% of cost down opportunities. A 10x10 value lever framework is detailed for achieving this at the business organisational level, and at the sub-category and supplier level. DILF Orientering article [June 2011]	PDF Available
	Reframing Procurement, Part 3: The Value of Value in Supplier Relationships The third article in this series assesses the options for building different types of value from supplier relationships, and positions them in relation to ten levers capable of minimising cost, balancing risk and reward, and positioning procurement as a driver of relational value creation in both the private and public sector. DILF Orientering article [August 2011]	PDF Available
	Reframing Procurement, Part 4: Market Interaction Strategies The fourth article in the series argues that a market approach with greater cohesion between mutually dependent strategies – in relation to categories, suppliers and risk – will minimise the risk of inexpedient contracts and in turn, renegotiations and contract failures. [April 2012]	PDF Available
	Reframing Procurement, Part 5: Performance Delivery and Strategic Capability Development The fifth, and final, article in the series – produced by a worldwide collaboration team from Future Purchasing, Henley Business School University of Reading, Vantage Partners, DILF, Kairos and Archer Mann – examines how to maintain momentum in procurement transformation through investment in leadership, processes and people. Value maximisation, cost minimisation and risk balancing cannot be achieved without building procurement’s strategic capability. This is the prime source of competitive advantage and the key to superior performance. [August 2012]	PDF Available
	Next Level Procurement, Benchmarking the Journey to Best in Class Performance Summarises 15 key differentiators of “Next Level” procurement peformance grouped around three fundamental enablers of leadership, processes and people. Integrates the views of leading European CPOs and their progress in pursuing the transformational journey detailed in the article. (December 2012)	PDF Available
	Pulling Power: Six Performance Levers for Strategic Sourcing To make strategic sourcing a core competence in your business, there are six performance levers you need to master. They are detailed in this CPO Agenda article (Spring 2005).	PDF Available
	Managing the Matrix Organisational design is a minefield for the unwary. Adopting a more systematic and authoritative approach is central to the success of CPOs and is covered in this CPO Agenda article (Winter 2005).	PDF Available
	Public Sector Communiqué Issue 1, February 2013: Nine Actions to Secure Procurement Transformation Summarises the written submission made to the Public Administration Select Committee (PASC) in the UK House of Commons on 22nd January 2013, and the oral evidence presented to the PASC by Jon Hughes, Chairman of Future Purchasing.	PDF Available
	CPO Communiqué: High Performance Pharma Procurement: Business Cases and Road Maps for Change Highlights typical responses of leading CPOs to the necessary reinvention of the pharmaceutical business model. Sector Analysis: Pharmaceuticals Industry	PDF Available
	CPO Communiqué: Leadership and the Value Levers Summarises four internal and six external levers for maximising value delivery. This provides the guiding framework for the CPO Communiqué: Case Study: Lehman Brothers.	PDF Available
	CPO Communiqué: Don't Waste a Crisis Examines survival and business development initiatives in procurement throughout the financial crisis. Case Study: Taylor Woodrow.	PDF Available
	CPO Communiqué: Strategy as Process: Balancing Quick Wins with a Strategic Approach Highlights seven ways of making procurement strategy creation a more powerful value lever. Case Study: Procter & Gamble.	PDF Available
	CPO Communiqué: Strategy as Behaviour: Creation and Deployment of Successful Mid-Term Procurement Strategy Covers five broad competencies and relates them to effective strategy and leadership behaviour. Case Study: Diageo.	PDF Available
	CPO Communiqué: Boom, Bust and Beyond Reviews the economic crisis, prospects for the new decade and ten resolutions for procurement action. Case Study: Toyota.	PDF Available
	CPO Communiqué: Consortia & Collaboration, Part 1: Different Consortia, Purpose & Deliverables Highlights the role of procurement consortia in leveraging spend, process and capability. Case Study: BMW.	PDF Available
	CPO Communiqué: Consortia & Collaboration, Part 2: Change the Operating Model: Unlock the Value Uses different types of consortia and collaborative structures to highlight substantial value capture. Case Study: Deutsche Telekom & France Telecom.	PDF Available
	CPO Communiqué: Consortia & Collaboration, Part 3: Performance Enablers vs. Limiting Factors Balances critical success factors with potential limiting factors in making procurement consortia work effectively. Case Study: 21st Century Supply Chains.	PDF Available
	Insight Guide: Three Phases of Change in Procurement Builds on a framework for change management maturity and examines performance improvement and strategic value capture within an integrated approach.	PDF Available
	Insight Guide: Make-Buy: Opening up the Options for Procurement Operating Models Considers the need for procurement leaders to align their teams and operating models to strategy and the maximisation of shareholder value.	PDF Available

Procurement Leadership:

covers best practices for strengthening, re-energising and professionalising high performance leadership teams.

	Leadership at the Crossroads The capabilities required for world-class procurement are changing significantly. They call for a very different leadership profile that is explored in this CPO Agenda article (Autumn 2006)	PDF Available
	CPO's First 100 Days Outlines ten approaches that can ensure a CPO builds the right platform to secure a mandate for change during their first 100 days. Procurement Leaders article (2010).	PDF Available
	Leadership & Talent Management: Delivering Against the Promise: Next Generation Skills & Capabilities This major report and CPO briefing was developed from a comprehensive survey of participants at an international forum, and contains guiding frameworks on the nature of procurement leadership and talent management relevant to all organisations.	PDF Available
	CPO Communiqué: The CPOs First 100 Days Covers ten early approaches that secure permission for procurement change. Case Study: Lundbeck.	PDF Available
	CPO Communiqué: New Leadership Profiles: Critical Behaviours and Competencies Provides an assessment and coaching framework around five leadership competencies and an example from key account management. Case Study: Deutsche Post DHL.	PDF Available
	CPO Communiqué: Conscious (In) Competence: State of the Art on Competence Assessment Reviews the state of the art of procurement competence assessment and five emerging trends in its application. Case Study: LEGO.	PDF Available
	CPO Communiqué: Re-energising Procurement Leadership Teams Deals with five dysfunctions of teams and coaching interventions to address them. Case Study: BT.	PDF Available
	Insight Guide: Developing Next Generation Leaders Focuses on the influencing challenge and emerging role profile for pivotal leaders in procurement.	PDF Available
	Insight Guide: Authenticity in Procurement Leadership Provides a self assessment on authenticity in leadership for procurement professionals.	PDF Available

Benchmarking & Diagnostics:

identifies untapped sources of value across ten levers, and ways of closing the performance gaps.

	CPO Communiqué: Stretch Goals and Benchmarks: Indicators of Best Practice Describes a number of best practice benchmarks across ten value levers. Case Study: UK Ministry of Defence.	PDF Available
	Insight Guide: Benchmarking the Value Levers Summarises four internal organisational levers central for change management and six external supplier facing ones.	PDF Available
	Insight Guide: Benchmarking Procurement Identifies the three levels of benchmarking for procurement teams to assess their capabilities	PDF Available

Cost Reduction:

assess the opportunity for rapid cost savings as well as strategic cost down projects

Cost Reduction:

shows how to secure breakthrough levels of cost reduction and supplier performance in a sustainable way.

	CPO Communiqué: Cost Management, Part 1: Opportunity Analysis Examines opportunity analysis as a starting point for building cost management capability. Case Study: Compass Group.	PDF Available
	CPO Communiqué: Cost Management, Part 2: The Journey of Cost Transformation Tracks six core themes underpinning cost transformation vs. tactical cost management. Case Study: IBM.	PDF Available
	CPO Communiqué: Cost Management, Part 3: Radical Restructuring of a Cost Base Explores six broad interventions for radically restructuring a cost base. Case Study: Efficiency & Reform Group, UK Public Sector.	PDF Available
	CPO Communiqué: Cost Management, Part 4: Framework for Cost Down & Value Up Summarises cost down and value up levers for integration into business change and sourcing strategy. Case Study: Siemens.	PDF Available
	CPO Communiqué: Cost Management, Part 5: Structuring a 20% Cost Down Programme Argues for well structured strategic cost innovation projects rather than tactical and often inept price down campaigns. Case Study: Serco.	PDF Available
	CPO Communiqué: Cost Management, Part 6: Next Generation Cost Management Skills Demonstrates the need for next generation cost management skills and provides practical pointers on best practice training design. Case Study: Henkel.	PDF Available
	CPO Communiqué: Cost Management, Part 7: Volatile Commodity Price Risk Management Covers three critical capabilities needed to deal effectively with volatile commodity price risk management. Case Study: Kairos.	PDF Available
	CPO Communiqué: Cost Management Part 8 Draws together the series on cost management by arguing for deeper cultural change to sustain procurement transformations. Case Study: Thames Water.	PDF Available
	Insight Guide: Hitting 2012 Savings Targets Looks at the range of value levers that can be used to help hit ‘in year’ 2012 savings targets by delivering a rapid run rate	PDF Available
	Insight Guide: The Nine Major Cost & Value Options Summarises in an easy-to-use checklist nine broad cost and value options, together with 27 initiatives that are under way in companies worldwide, which are making procurement a core business competence.	PDF Available
	Insight Guide: Driving UP Value While Driving Down Cost Emphasises the need to link cost management initiatives with value capture and value creation.	PDF Available
	Insight Guide: Accelerated Savings Delivery From Sourcing Captures the approaches used by companies to drive short terms savings from sourcing and category management.	PDF Available
	Insight Guide: Getting To Grips With Cost Management Outlines how to develop a cost management framework for action to accelerate the delivery of benefits.	PDF Available
	Insight Guide: Application of Cost Management Tools Covers the range of cost management tools that procurement teams need to apply to achieve their performance delivery targets.	PDF Available
	Insight Guide: Accelerated Savings Delivery From SRM SRM techniques to close the value gap between the original sourcing promise and the implemented reality in the business.	PDF Available
	Insight Guide: Driving Delivery From Your Project Pipeline Outlines the seven steps needed to ensure the pipeline of category projects delivers against their objectives in a timely fashion.	PDF Available
	Insight Guide: Cost Management Skills Development Focuses on the typical skills that people need to effectively implement cost management, and practical approaches to embed these skills.	PDF Available

Financial Impact of Procurement:

demonstrates how procurement drives immediate contribution to cost down and margin improvement.

	Charting Your Financial Impact Procurement’s contribution to sustainable shareholder value is often far from visible. With financial pressures growing, CPOs need to make the links – and fast. The way forward is covered in this CPO Agenda article (Winter 2006/7).	PDF Available
	Insight Guide: Connecting Suppliers to Growth and Margin: Linking Procurement to Corporate Strategy Examines ten principles for developing and applying a strategic framework capable of linking procurement to organisational success. Provides a strategic framework for difficult market conditions.	PDF Available
	Insight Guide: Shareholder Value and Free Cash Flow: Understanding the Financial Metrics of Shareholder Value Looks at the financial measures and prime indicators of the contribution that suppliers can make in profit orientated, private sector companies.	PDF Available
	Insight Guide: Making the Shareholder Value Connection Demonstrates the impact of procurement as a lever for maximising sustainable shareholder value. Introduces the concept of total procurement capital.	PDF Available

Category Management:

design, adopt and apply this heartland process of modern procurement

Category Management:

argues that successful adoption of a fast, flexible process is a core competence of procurement.

	Category Management report part 3 In Part 3 we share findings that cover LEARN building block i.e. the way that organisations train and educate their staff in using the Category Management process and toolkit in the most effective way.	PDF Available
	Category management report part 2 In Part 2 we share findings that cover the BUILD i.e. the initial design and creation of the core Category Management process and toolkit	PDF Available
	Category Management Report Part 1 The 2012 Category Management survey provides detailed insight into the best practices that differentiate Category Management Leaders from Followers. We have designed the report in a modular format based on the FP Category Management Building Blocks.	PDF Available
	FP Category Management Survey 2012 – Key Findings This one page summary provides some of the key headlines and statistics from the 2012 Category Management Survey – including: the additional value available from optimising category management, level of spend covered by category strategies and the proportion of respondents that consider themselves as Category Management Leaders.	PDF Available
	Refreshing the Category Management Process Category management has been the cornerstone of procurement excellence for more than a decade, but in many firms it has lost touch with business needs. This CPO Agenda article (Spring 2009) covers how premium drinks maker Diageo put some fizz back into a universal practice.	PDF Available
	Five Laws of Category Management This DILF Orientering article (October 2010) outlines five critical success factors of category management including internal alignment, careful planning, stakeholder outcomes, good programme governance, and a well trained team.	PDF Available
	CPO Communiqué: Quick Wins & Speed Sourcing: Productivity & Demonstrable Results CPOs regularly revisit quick wins with their teams. This Communiqué: describes the key steps. Case Study: LG Electronics.	PDF Available
	CPO Communiqué: Five Laws of Category Management Category management is the heartland process of modern professional procurement. Here are five golden rules. Case Study: GSK.	PDF Available
	Insight Guide: Category Management & Sourcing Strategy: Using Source Plans as Business Plans Emphasises the role of structured source planning as a critical building block of procurement competence and distinguishes between three types of plan.	PDF Available
	Insight Guide: Embedding Strategic Sourcing in the Organisation Highlights the critical success factors for successful implementation of strategic sourcing.	PDF Available
	Insight Guide: Measuring the Success of Category Management Focuses on the indicators of world class category management capability that lead to successful change programmes in procurement.	PDF Available
	Insight Guide: Engaging Stakeholders and Creating a Pipeline of Sourcing Projects Covers the formalisation of the category planning approach in order to build a category wave plan.	PDF Available
	Insight Guide: Maximising Value from Category Management: First Law Outlines the typical sources and levers of value which can be achieved from category management through full internal alignment.	PDF Available
	Insight Guide: Proactively Managing Change in Category Management: Second Law Outlines the typical issues that need to be proactively managed by Procurement teams in order to drive successful category management.	PDF Available
	Insight Guide: Outcomes Led Approach to Category Management: Third Law Identifies the key factors to move from a traditional procurement approach to an outcomes led category management approach.	PDF Available
	Insight Guide: Programme Governance in Category Management: Fourth Law Outlines the critical success factors for good programme governance in category management.	PDF Available
	Insight Guide: Critical Category Management Activities: Fifth Law Identifies the 15 critical activities that need to be managed persistently, robustly and successfully within a “best in class” category management process.	PDF Available
	Insight Guide: Lean Category Management, Part 1 Describes how to apply lean thinking to the development of a category management process.	PDF Available
	Insight Guide: Lean Category Management, Part 2 Summarises the implications for applying lean principles to building and applying category management processes.	PDF Available
	Insight Guide: Category Management – Avoiding Savings Leakage Identifies ways that procurement teams can reduce the 40% difference between their claimed savings and the actual realised value.	PDF Available
	Insight Guide: Updating & Refreshing Category Management Processes Outlines 10 guiding principles to follow when updating and refreshing a category management process.	PDF Available
	Insight Guide: Flexible Application of Category Management Process Identifies how to use technology to provide different routes through the category management process, ensuring it can be applied to all categories and suppliers.	PDF Available
	Insight Guide: Project Management Tools for Category Management Details the five project management tools that are essential for keeping category management projects on track.	PDF Available
	Insight Guide: Creating a Category Management Dashboard Outlines the typical approaches used and issues encountered with sourcing scorecards.	PDF Available
	Insight Guide: Importance of Governance in Category Management Provides a typical governance structure for strategic sourcing projects and seven keys to success.	PDF Available
	Insight Guide: Five Building Blocks of Category Management Provides a summary of the five building blocks for best practice category management.	PDF Available
	Insight Guide: Ten Ways to Improve Strategic Sourcing Provides some pointers to making sourcing strategy more strategic, while addressing ten structural weaknesses that Future Purchasing has identified within major companies.	PDF Available
	Insight Guide: Creating World-class Sourcing Strategies Outlines the key content for a world class sourcing strategy and the enablers for strategy development.	PDF Available

Supplier Management:

targets performance improvement and breakthrough transformation with major suppliers.

	Business Relationship Management: The Four Faces of Building Value with Strategic Suppliers This report summarises the outputs from the "value builder" survey that covered a large number of both buy side and sell side people involved in strategic supplier management in the private and public sectors.	PDF Available
	Value Delivered by Strategic SRM in Major Organisations This report contains the key findings, from joint research by Future Purchasing in the UK and Vantage Partners in the US, into the value created by SRM. It is built on interviews with a wide range of multi-national companies who are seen as leaders in the application of SRM.	PDF Available
	Unlocking the Value of Collaboration with Strategic Suppliers New global research indicates that working closely with strategic suppliers can yield significant value. The key issue is how to harvest it in practice and this is covered in this CPO Agenda article (Winter 2007/8).	PDF Available
	Strategic Relationships How effectively you interact with your key suppliers can have a powerful impact on business performance. This Supply Chain Management Review article (April 2008) focuses on strategic supplier relationship management and how to implement it successfully in the business.	PDF Available
	Building the Case for SRM Many organisations struggle to get maximum value out of supplier relationship management programmes. This CPO Agenda article (Autumn 2009), based on joint research by Future Purchasing and Henley Business School, University of Reading, explores ways to capture and measure the value.	PDF Available
	Supplier Relationship Management 2.0 SRM is undergoing fundamental change and professionalisation as it evolves into a standalone process, the equal of strategic sourcing. This is SRM 2.0, and the implications of the change are detailed in the DILF Orientering article (February 2007).	PDF Available
	Negotiating with Strategic Partners Getting optimum value from major suppliers requires a more sophisticated approach to negotiation skills and behaviour. This CPO Agenda article (Autumn 2007) provides insights into strategic negotiation behaviours.	PDF Available
	CPO Communiqué: Strategic Supplier Management, Part 1: SRM in its Infancy Highlights key findings from the Future Purchasing & Vantage Partners study into SRM value delivery. Case Study: BBC.	PDF Available
	CPO Communiqué: Strategic Supplier Management, Part 2: The Business Case for SRM Outlines eight recommendations for building a business case and demonstrating the value of SRM. Case Study: Future Purchasing and Vantage Partners' SRM Research.	PDF Available
	CPO Communiqué: Strategic Supplier Management, Part 3: The Value of Value Examines four SRM value enablers as well as value capture through reduced costs, increased revenue and reduced risk exposure. Case Study: American Airlines.	PDF Available
	CPO Communiqué: Strategic Supplier Management, Part 4: Organising for SRM Looks at timescales, ownership, structure, accountability, resource requirements and key change management levers of SRM. Case Study: Global Oil Major.	PDF Available
	Insight Guide: Segmentng Suppliers and Relationships: Critical Frameworks for Managing Supplier Strategy Systematises five broad supplier initiatives covering different types of suppliers. Identifies relationship factors that can be used to assess these supplier types	PDF Available
	Insight Guide: Creating & Capturing Value with Suppliers Throughout the work of Future Purchasing, we find that organisations talk about value but don’t take appropriate actions to capture it. This Insight Guide provides a framework connecting supplier value to its financial impact.	PDF Available
	Insight Guide: Making SRM Happen - the Ten Change Levers Highlights the benefits available from SRM; the need to develop a strategy, process and change plan for successful implementation; and provides a framework to assess "SRM change readiness".	PDF Available
	Insight Guide: Developing Skills in Supplier Relationship Management Compares the SRM skills needed by procurement professionals with their sourcing competencies and identifies actions to address the skills shortfall.	PDF Available
	Insight Guide: Value Delivered by SRM Summarises the ten key findings from Future Purchasing’s 2009 SRM value study.	PDF Available

Risk Management & Sustainability:

reviews the emerging field of enterprise-wide risk management.

	Equipped for a Bumpy Ride: Commodity Risk Management A sustained period of volatility in commodity markets demands that procurement develop a more disciplined approach to managing cost risk. CPO Agenda article (Autumn 2008).	PDF Available
	CPO Communiqué: Risk Management, Part 1: Enterprise-Wide Strategy as the Starting Point Provides a 20-point checklist for aligning procurement practice to enterprise-wide risk management. Case Study: Procter & Gamble and Ryanair.	PDF Available
	CPO Communiqué: Risk Management, Part 2: Six Major Risk Management Strategies Covers six major generic risk management strategies, together with three examples of each. Case Study: Hewlett Packard.	PDF Available
	CPO Communiqué: Risk Management, Part 3: Addressing Supplier Insolvency & Disruption Risks Argues for a strengthening of procurement risk management at a time of worsening macro-economic trends due to deficit reduction and unsustainable sovereign debt. Case Study: Tetra Pak.	PDF Available
	CPO Communiqué: Risk Management, Part 4: Value at Risk (VaR): Methodology or Mind-Set? Assesses the relevance of value at risk (VaR) methodologies and how best to apply them in procurement. Case Study: BP.	PDF Available
	CPO Communiqué: Risk Management, Part 5: Deep Values and Behaviour vs. Executional Practice Draws together key operational risk management requirements as well as a number of deeper concerns about complacency over enterprise risk in the supply chain. Case Study: Olympus	PDF Available
	CPO Communiqué: Copenhagen (Dis)ac(cord) Summarises the outcome of climate change negotiations and business leader reaction. Case Study: Tesco & Wal-Mart.	PDF Available
	CPO Communiqué: Sustainable Sourcing: Positioning Best Practice on a Value Curve Positions sustainable sourcing on a performance value curve and benchmarks emerging practice. Case Study: AkzoNobel.	PDF Available
	CPO Communiqué: Responsible Sourcing Continues the debate on sustainability and provides feedback on CPOs' views. Case Study: Toyota.	PDF Available
	Insight Guide: Risk Reduction Through SRM Outlines how SRM is a key tool for reducing ongoing supply risk as well as reducing costs and maximising value.	PDF Available

Stakeholder Management:

provides insights into stakeholder engagement and how to become a “trusted adviser”.

	Insight Guide: Successful Stakeholder Communication Covers the key steps to follow to maximise the impact of your stakeholder presentations.	PDF Available
	Insight Guide: Successful Stakeholder Engagement Highlights the importance of planning and skills development to successfully engage with internal stakeholders.	PDF Available
	Insight Guide: Stakeholder Engagement - Key Competencies Identifies the competencies that need to be developed by procurement professionals to help them become trusted advisors.	PDF Available
	Insight Guide: Becoming a Trusted Advisor Develops the concept of how procurement professionals can become a trusted advisor to their stakeholders, rather than just a service provider.	PDF Available
	Insight Guide: Stakeholder Engagement Training Identifies how to develop an integrated stakeholder engagement training programme where the interpersonal skills development is embedded into real-life procurement activities and events.	PDF Available

Performance Learning:

redefine and strengthen the competencies of the procurement team

Performance Learning:

focuses on building the necessary behaviours, skills and competencies to drive high performance.

	Insight Guide: Applying 70-20-10 Learning Framework Studies and surveys demonstrate that adult learning heavily favours experiential learning in real life contexts rather than formal training. This insight guide looks at the 70-20-10 learning framework and offers some guiding features for successful learning.	PDF Available
	Insight Guide: Developing an Integrated Learning & Development Programme Outlines the 10 steps to develop and implement a learning & development programme for procurement.	PDF Available
	Insight Guide: Improving Team Effectiveness in a Tough Economic Climate Identifies four initiatives that can be quickly implemented at a low cost to improve the effectiveness of a procurement team.	PDF Available
	Insight Guide: Learning & Development Interventions Outlines the strengths and potential issues of four main types of L&D interventions.	PDF Available
	Insight Guide: Building Team Strength in Procurement: Managing the Challenges of Transformational Change Covers the challenges of building a distinctive procurement competence across complex, multi-site organisations. Outlines the need for properly structured change strategy.	PDF Available

Competence Assessment:

defines and assesses next generation procurement technical and business leadership competencies.

	Competency Profiling Competency profiling is a powerful technique for use throughout the strategic procurement improvement journey and is particularly valuable for organisations that are setting or changing procurement strategy	PDF Available
	Insight Guide: Identifying and Addressing Skills Gaps in Procurement Teams Focuses on the use of competency assessments to identify skills gaps, leading to targeted learning & development activities.	PDF Available

Coaching:

highlights a range of well-proven approaches to performance-based and life skills coaching.

	Insight Guide: Coaching From A Distance Covers the key elements needed to run a successful remote coaching programme, including clarity on roles and clear deliverables.	PDF Available
	Insight Guide: NLP in Procurement Provides guidance on how procurement specialists can use NLP (Neuro Linguistic Programming) to improve their communication skills and their ability to influence stakeholders and suppliers.	PDF Available
	Insight Guide: Well Formed Outcomes Introduces a useful NLP tool which helps people successfully achieve their goals through ensuring all limiting factors have been considered and removed.	PDF Available