UAE Case Study: Implementation of Category management and SRM through intensive training and 1:1 Leadership coaching

Business Situation

What was the problem?

Solution Implemented

How did FP resolve it?

Benefits Delivered

What was delivered?
  • Our client wished to realise the full potential of the purchasing function by implementing a suite of Category management and SRM processes & behaviours.
  • In particular the head of Procurement wanted to give the team best practice tools and techniques to help them influence the business not just to achieve savings, but also to increase revenue and reduce risk across a variety of categories.
  • Using the Future Purchasing guides and templates as a basis we created a bespoke category management and SRM excellence handbook for the client.
  • Using this handbook, FP designed & ran an interactive 3 day workshop covering every aspect of the new category management process with small teams working on real project issues in Marketing, IT and Facilities categories.
  • FP designed and ran a 1:1 leadership coaching day on Supplier relationship management approaches & Strategy.
  • Successful launch to Category management programme.
  • A full suite of templates which were ready to use post training.
  • Category managers trained and ready to apply category management best practice throughout the organisation.
  • Enthusiastic response from the team.


Design of the Training Programme:

Agree Scope
  • Category management toolkit development.
  • Behavioural skills assessment.
Design Workshops

Develop Materials
  • Interactive programme design, blending technical with soft skills training.
  • Creation of category management excellence handbook.
  • Real project breakout activities design for Marketing, IT & Facilities.
Deliver Workshop
  • Interactive 3 day programme capturing analysis and ideas for real life projects in addition to training process & skills
Deliver Coaching
  • Leadership coaching exploring SRM techniques initiating SRM strategy & team plan.

Category Management Topics covered

Category Planning Category Strategy Supplier Management
  • Planning and project governance
  • Stakeholder engagement
  • Facilitation & Behavioural styles
  • Spend profiling
  • Business requirements
  • Supply market analysis
  • Supplier analysis
  • Cost analysis
  • Strategic category portfolio analysis
  • Supplier perception analysis
  • Value lever analysis
  • Strategic options development
  • Creative thinking
  • Risk analysis
  • Sourcing strategy development
  • Supplier management strategy creation
  • Segmentation
  • Contract administration
  • Supplier performance management
  • Supplier development & Breakthrough value creation principles
“I spent a lot of time researching the market for the right vendor to train my team. Future Purchasing have a far superior offering to other players in the market” “Finally I can look and understand all the aspects of each category and make my procurement decisions with confidence” Cory Thwaites,
Head of Procurement
Emirates NBD

Tagged by topic: Category Group Planning , Category Management Training , Coaching , Procurement Leadership , Procurement Team Training , SRM

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