Supplier Relationship Re-launch

The root causes of relationship underperformance are identified through the Relationship Diagnostic . The barrier for an internal team relaunching a relationship is the tension that exists due to the relationship history. Our relative impartiality reduces this barrier and allows us to focus only on the key issues - accelerating the implementation of the Relationship Relaunch Plan.

Our experts work with client teams training them to deliver the value improvement opportunities identified through clear communications, disciplined planning, continuous monitoring and a focus that comes from feeling accountable. At the outset there is always significant engagement work to be undertaken with suppliers to position the Relaunch Plan.

Benefits we have delivered to our clients by re-launching relationships include:

  • Clarifying internal responsibilities
  • Ensuring strategic alignment – internally and externally
  • Defining, standardising and implementing performance measurement systems
  • Improving service and quality performance to contract
  • Delivering cost reductions and value improvement
  • Integrating processes between clients and suppliers
  • Increasing innovation capture
  • Introducing new services
  • Growing revenue

Contact Mark To discuss how your current relationships are underperforming and to see how we can help.

Call Mark Webb on:
+ 44 (0)7974 018022
or email

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Our Approach to Supplier Management
Our Supplier Management Research
SRM Programme Design and Management
Supplier Relationship Diagnostics
Supplier Relationship Re-launch
Suppler Performance Management and Risk
Track8-Supplier Management Software
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