Category Management: Implementing SRM in the public sector

Business Situation

What was the problem?

Solution Implemented

How did FP resolve it?

Benefits Delivered

What was delivered?
  • No consistent approach to managing suppliers collaboratively across departments, or driving value.
  • No single point of ownership of data management or clarity of any data strategy.
  • PSO’s do not capture price benefits negotiated with suppliers.
  • No supplier strategies existed.
  • Joint development team created new SRM process and piloted on 4 suppliers in fleet category.
  • Procurement model mapped and communicated to stakeholders.
  • Pilot supplier executives engaged in SRM process.
  • SRM process applied and improvements identified.
  • Performance information provided.
  • Standardised SRM approach embedded in team.
  • Supplier strategies created.
  • 53 validated ideas (worth £19m) identified in 16 weeks.
  • All opportunities agreed and signed-off by suppliers.
  • Management and performance information provided by suppliers on regular basis.


Design of the Pilot Programme

Overview of the Procurement Model Used

Tagged by topic: Category Management

Tagged by Sector: Public Sector

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